Deep Cove Canoe and Kayak Centre

Address

2156 Banbury Road
North Vancouver, British Columbia
V7G 2T1
Canada
Website

General Contact

Guillaume "William" St-Louis
Group Sales Coordinator
604-987-8028
604-987-2255
E-Mail

Registration Details

Registration Methods	Phone, E-Mail
Payment Methods	Cash, Cheque, Interac, VISA
Deposit	Yes
Cancellation Policy	• Cancellations with at least 14 days notice will be reimbursed their deposit minus a $50 administration fee. • Cancellations within 14 days of the program will not receive their deposit back and if no deposit has been taken are subject to a charge of $50 per grouping of up to 8 participants. • Cancellations must be made with the bookings department in writing or verbally with bookings department staff. • 14 days notice required for changes or cancellation of catering for any program. Cancellations or changes to catering must be made in writing. Cancellations or changes within the 14 day period are subject to the full catering cost. • Deep Cove Kayak reserves the right to cancel any program without prior warning • 48 hours notice required to re-schedule a program • In the occurrence of a no show or cancellation on the day of the program; client is subject to full charge
Deposit Comment	• Credit card number and deposit are required to confirm booking (Deposit of $50 per grouping of up to 8 participants booked. Deposit is refundable up to 14 days before the program with a $50 administration fee.)
Other Registration Info	• Credit card number and deposit are required to confirm booking (Deposit of $50 per grouping of up to 8 participants booked. Deposit is refundable up to 14 days before the program with a $50 administration fee.) • Two business days notice required for confirmation of final participant numbers for kayak programs. Final invoice is based on these numbers. • 14 days notice required for confirmation of final participant numbers for overnight trips. Final invoice is based on these numbers. • 14 days notice required for changes or cancellation of catering for any program. Cancellations or changes to catering must be made in writing. • Dragon Boating requires a minimum of 14 participants • Programs are only confirmed upon receiving email acceptance of our policies • All programs run rain or shine Payments: • Payment of final invoice due in full on day of program, unless special and specific arrangements have been made with Deep Cove Kayak in writing. ONE payment must be received for the entire group. • Deposit will be applied to invoice and must be received in full to confirm a program. • For all special payment arrangements, payment must be received within 30 days of the program or the full cost of the program will be charged to the credit card offered to confirm the booking. • If no special payment arrangements have been made and no payment has been received by the end of the program the given credit card will be charged the full cost of the program. • Full charge on given credit card for a no show Participation: • All participants must be present for the boat and safety talk - Teachers/leaders are NOT required to go out on the water to supervise, however we encourage you to join your group with all activities - All groups receive one complimentary leader for every 12 student participants. This cannot be put towards any student participants. • Waivers for all participants must be signed by all participants or participants’ guardians and in the possession of Deep Cove Kayak at the start of the program. • Participants under the age of 19 must have their waiver signed by a parent or legal guardian. Any participant without a signed waiver will NOT be permitted to participate in on-water activities. Teachers are not legal guardians. • For Double Kayak Programs all teachers/chaperones/activity leaders are required to paddle in double kayaks unless the total participant numbers are an odd number and require one participant in a single kayak

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